FAQ - Frequently Asked Group Captain Questions

Beta Release

What IS a Group Captain?
A Group Captain is a person or entity that organizes and represents a group of people for their tours.

What is a Beta Release?
Beta Release Code is new software that is being tested. We don't think you will have any problems with the Group Captain software but it IS under development.

How much can I earn?
You will receive perks and/or commissions on your completed sales. Your level is adjusted depending on the number of people you act as Group Captain for, and your frequency of usage.

I am bringing my family on vacation... should I become a Group Captain?
No. It is designed for larger groups of at least 10 where the Group Captain plans and books tours for each of his 'clients.' We pay a commission to the Group Captain because he/she is doing all the planning and data entry for his/her group. Commissions are not paid until they reach USD $100

How do I become a Group Captain?
Click here to signup

I am already a Group Captain. Where do I login?
Click here to login

I am already a Group Captain and have sent you a lot of customers. How come I have not been paid yet or the amount earned is smaller than what I expected?
Most clients books trips well in advance. We don't pay YOU until WE get paid. Thus you might show a sale on 12 January but the client doesn't take the tour until 15 March. In addition, many clients will cancel due to weather, trip changes, and no-shows. In that case neither of us makes any money.

Got a question we didn't answer?
Email it to us at otto@Costa-Maya-Tours.com
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